Reliable IT Support for Small Businesses

Who We Are

Started by Matthew Banks (Senior Systems Administrator at a Wilmington based SaaS), Tidal Banks Technology was brought about while Matt was enjoying a cup of coffee one Saturday. He thought "how do we provide big business value to small and medium businesses that cannot justify full time employees dedicated to IT." Usually thoughts that big never occurred to him. Tidal Banks was born.

Small to medium businesses often cannot justify full time IT staff, but cannot compromise on their needs. Tidal Banks Technology fills that gap. We are your IT team. From ensuring your computers are patched, to installing and configuring network gear, to ensuring you are not overspending for cloud licensing, Tidal Banks can be the "internal IT" you never had. For a fraction of the cost.

5+

1,000s

Of infrastructure assets managed

Years in the industry

Common Questions

What services are offered?

We provide consultation, network setup, monitoring and maintenance, cloud services, and security services tailored for small to medium businesses.

Who do you serve?

Our focus is on local Wilmington businesses that need professional IT services, but cannot justify hiring IT staff.

How quickly do you respond?

We aim to respond within a few hours during business days to minimize downtime for your operations.

Are contracts required?

No long-term contracts; we offer flexible plans to fit your needs and budget.

Do you offer remote services?

Yes, we provide remote troubleshooting to quickly resolve many issues without onsite visits.

How do I get started with Tidal Banks Technology?

Just reach out via our contact form (or phone or email), and we’ll discuss your needs and set up an initial consultation.